Terms of service
OVERVIEW
Welcome to Iris & Dill. The terms “we,” “us,” and “our” refer to Iris & Dill.
Iris & Dill operates this store and website, including all related information, content, features, tools, products, digital products, and services offered through the website (collectively, the “Services”).
Iris & Dill is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given us permission for any minor dependents under your supervision to use the Services.
To access certain features or purchase products, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, or other order details.
You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide that information.
If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for all activity occurring under your account.
You may not sell, transfer, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS AND SERVICES
Iris & Dill may offer physical products, printed stationery, personalized products, digital downloads, editable templates, printable files, event materials, party supplies, and other products or services.
We make reasonable efforts to accurately display and describe our products. Colors, dimensions, textures, print appearance, and other visual characteristics may appear differently depending on your screen, device settings, printing method, paper, materials, or production process.
Because some products may be handmade, customized, printed on demand, or produced by third-party fulfillment partners, slight variations may occur.
Product photographs, mockups, digital previews, and styled images are provided for illustrative purposes. Props or decorative items shown in product images are not included unless specifically stated in the product description.
We do not guarantee that a product’s appearance will exactly match how it appears on your screen.
Product descriptions, availability, pricing, specifications, and designs may be changed at any time without notice.
We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – DIGITAL PRODUCTS AND EDITABLE TEMPLATES
Some Iris & Dill products are digital products and do not include a physical item.
Digital products may include editable templates, invitations, games, signs, printable materials, graphics, stationery designs, downloadable files, or other digital content.
When purchasing a digital product, you are responsible for reviewing the product description before purchasing to understand what is included, what software or platform may be required, whether the product is editable, and whether printing is included.
Access instructions, download links, template links, or other digital materials may be delivered electronically to the email address associated with your order or made available through another digital delivery method.
You are responsible for providing an accurate email address and maintaining access to any third-party platform required to use an editable template.
Unless otherwise stated, purchasing a digital product gives you a limited license to use that product for your own personal event or other permitted use described in the product listing.
Ownership of the underlying artwork, graphics, layouts, templates, photographs, illustrations, written content, and other intellectual property remains with Iris & Dill or the applicable rights holder.
You may not resell, redistribute, sublicense, share, reproduce for resale, upload for sale, commercially exploit, or otherwise distribute Iris & Dill digital products or templates.
You may not claim Iris & Dill designs as your own or use them to create competing digital or physical products for resale.
Purchasing a digital product does not transfer copyright or other intellectual property ownership to you.
If a product listing provides additional licensing terms, those terms also apply.
SECTION 4 – PERSONALIZED AND CUSTOM PRODUCTS
Certain products may allow you to provide names, dates, photographs, wording, colors, event details, or other personalized information.
You are responsible for reviewing all information you provide before submitting your order.
This includes spelling, grammar, capitalization, names, dates, times, addresses, quantities, photographs, and other personalized content.
Iris & Dill is not responsible for errors contained in information submitted or approved by the customer.
If a proof or preview is provided, you are responsible for carefully reviewing and approving it before production.
Once a customized or printed product enters production, changes or cancellations may no longer be possible.
Colors displayed digitally may vary from final printed colors because screens and printing processes reproduce colors differently.
Unless expressly stated otherwise, minor color or production variations do not constitute a defect.
SECTION 5 – ORDERS
When you place an order, you are making an offer to purchase products or services from Iris & Dill.
We reserve the right to accept, decline, limit, or cancel an order at our discretion, including in cases involving suspected fraud, pricing errors, product availability, unauthorized resale, or other circumstances that reasonably require cancellation.
Your order is not considered accepted until payment has been successfully processed and we confirm acceptance.
Please review your order carefully before submitting it.
Because some products are digital, personalized, printed on demand, or processed quickly after purchase, we may be unable to accommodate cancellation or modification requests after an order has been submitted.
If we cancel or materially modify an order, we will attempt to notify you using the email address, billing information, shipping information, or phone number provided with the order.
Returns, refunds, exchanges, and cancellations are governed by our Refund Policy.
Products purchased from Iris & Dill may not be purchased for unauthorized resale, reproduction, redistribution, or other uses that violate these Terms.
SECTION 6 – PRICES, PAYMENTS, AND BILLING
Prices, discounts, promotions, and product availability may change without notice.
The price charged will generally be the price displayed at the time the order is placed, subject to correction of pricing or listing errors.
Unless otherwise stated, displayed prices do not include applicable taxes, shipping charges, customs fees, duties, handling fees, or other charges that may apply.
Promotional offers may be subject to separate terms. If specific promotional terms conflict with these Terms regarding that promotion, the promotional terms will control.
You agree to provide accurate and current billing, payment, shipping, and account information for all purchases.
You represent and warrant that you are authorized to use the payment method provided and that the information submitted is accurate.
You authorize us and our payment providers to charge the applicable purchase amount, taxes, shipping charges, and other disclosed fees to your selected payment method.
SECTION 7 – SHIPPING, PRODUCTION, AND DELIVERY
Shipping and delivery dates are estimates unless expressly stated otherwise.
Certain products may require production or processing time before shipment, particularly personalized, custom, or printed products.
Orders containing multiple products may be fulfilled by different facilities or fulfillment partners and may arrive in separate packages at different times.
Digital products are delivered electronically and are not shipped.
We are not responsible for delays caused by shipping carriers, customs processing, weather, incorrect addresses provided by the customer, service interruptions, supply-chain issues, or events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
Tracking information may be provided when available.
Risk of loss and title to physical products pass to you in accordance with applicable law and the shipping terms associated with your order.
SECTION 8 – THIRD-PARTY FULFILLMENT AND SERVICE PROVIDERS
Iris & Dill may work with third-party printers, manufacturers, shipping companies, print-on-demand providers, fulfillment services, digital delivery providers, payment processors, software providers, and other service providers to operate our business and fulfill orders.
These providers may receive information reasonably necessary to perform services related to your purchase.
Products fulfilled through different providers may have different production schedules, packaging, shipping methods, or delivery times.
Use of third-party services may also be subject to the applicable provider’s terms or policies when relevant.
SECTION 9 – INTELLECTUAL PROPERTY
The Services and their contents are owned by Iris & Dill, its affiliates, licensors, or applicable rights holders and are protected by copyright, trademark, and other intellectual property laws.
Protected content may include, without limitation, our:
website design;
brand identity;
logos;
product designs;
illustrations;
graphics;
photographs;
templates;
digital downloads;
printable products;
invitation designs;
sign designs;
party games;
stationery;
written content;
product descriptions;
videos; and
other creative materials.
Except for the limited rights expressly granted when you purchase an eligible product, you may not copy, reproduce, distribute, republish, sell, sublicense, modify, create derivative works from, publicly display, transmit, scrape, store, or commercially exploit Iris & Dill materials without prior written permission.
You may not purchase an Iris & Dill digital product or template and resell the original file, an edited version of the file, or a substantially similar derivative product.
You may not make Iris & Dill designs available through Etsy, Creative Market, Canva, Shopify, Amazon, another marketplace, your own website, social media shop, or another commercial distribution platform without our written authorization.
The name Iris & Dill, associated logos, product names, collection names, artwork, designs, slogans, and other brand elements may constitute trademarks, copyrights, or other intellectual property belonging to Iris & Dill or its licensors.
Shopify's trademarks remain the property of Shopify.
All rights not expressly granted are reserved.
SECTION 10 – OPTIONAL TOOLS
We may provide access to tools, integrations, applications, or functionality supplied by third parties.
We may not monitor, control, or have input into these third-party tools.
Access to such tools may be provided “as is” and “as available” without warranties, representations, or endorsement by Iris & Dill.
Your use of optional third-party tools is at your own discretion and risk.
You should review the terms and privacy practices of third-party providers before using their services.
We may introduce additional features, tools, or services in the future. Such features will also form part of the Services and may be subject to these Terms.
SECTION 11 – THIRD-PARTY LINKS
The Services may contain links to websites, platforms, applications, or services operated by third parties.
Iris & Dill is not responsible for examining or evaluating the accuracy, content, policies, availability, security, products, or practices of third-party websites.
Your use of third-party websites is at your own risk.
We are not liable for harm or damages arising from your purchase or use of goods, services, resources, content, or transactions made through third-party websites.
Questions or concerns regarding a third-party product or service should be directed to that third party.
SECTION 12 – RELATIONSHIP WITH SHOPIFY
Iris & Dill is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Iris & Dill.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Iris & Dill, including injury, damage, or loss resulting from products or services purchased from Iris & Dill.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to your purchases and transactions with Iris & Dill.
SECTION 13 – PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process certain information relating to your use of the Services in order to provide and improve Shopify's platform and related services.
Certain information submitted through the Services may be transmitted to Shopify and other service providers that assist us with payment processing, fulfillment, analytics, advertising, communications, digital delivery, website functionality, or other business operations.
Some service providers may operate in countries other than the country in which you reside.
Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed, and protected.
SECTION 14 – FEEDBACK, REVIEWS, AND USER CONTENT
If you voluntarily submit reviews, photographs, comments, suggestions, ideas, testimonials, feedback, or other content to Iris & Dill (“Feedback”), you represent that you have the right to provide that content.
Unless otherwise prohibited by law, you grant Iris & Dill a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, display, distribute, and adapt Feedback for purposes including operating, improving, and promoting Iris & Dill.
You represent that your Feedback will not violate the intellectual property, privacy, publicity, or other rights of another person.
Feedback may not contain unlawful, defamatory, abusive, obscene, fraudulent, or malicious material or malware.
You may not impersonate another person or misrepresent the source of Feedback.
We may monitor, remove, or decline to publish Feedback at our discretion where permitted by law.
We are not obligated to compensate you for Feedback unless we have separately agreed to do so.
SECTION 15 – ERRORS, INACCURACIES, AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, availability, shipping charges, processing times, delivery estimates, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.
Where permitted by law, we may cancel an order affected by a material pricing, availability, or listing error, including after an order has been submitted.
If payment has already been collected for an order we cancel, we will issue any refund required by applicable law or our policies.
SECTION 16 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
violate applicable federal, state, provincial, local, or international law;
infringe the intellectual property or other rights of Iris & Dill or another party;
harass, abuse, threaten, defame, intimidate, or harm another person;
submit false or misleading information;
upload or distribute malicious software or code;
engage in phishing, spam, fraud, impersonation, or deceptive activity;
collect or track personal information about others without authorization;
circumvent security or access restrictions;
interfere with the operation of the Services;
reproduce, scrape, extract, sell, resell, or commercially exploit protected portions of the Services without authorization; or
use automated systems in a manner that violates these Terms, interferes with the Services, or circumvents measures designed to restrict automated access.
We reserve the right to suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.
SECTION 17 – AUTOMATED AGENTS
If an autonomous or semi-autonomous software agent accesses or interacts with the Services on behalf of a person or entity, that agent must comply with these Terms and applicable technical requirements.
Agents may not conceal their automated nature, circumvent CAPTCHA systems or other technical restrictions, falsely represent themselves as human users, or bypass measures designed to limit automated access.
We may restrict or prohibit automated access to the Services where permitted by law.
SECTION 18 – TERMINATION
We may suspend or terminate your access to some or all of the Services where permitted by law, including if you violate these Terms.
Termination does not eliminate obligations or liabilities incurred before termination.
Provisions that by their nature should continue after termination will survive, including provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, privacy, and governing law.
SECTION 19 – DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes.
Although we make reasonable efforts to keep information accurate, we do not guarantee that all information will always be complete, current, or error-free.
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” except where an express warranty is specifically provided.
We disclaim warranties or conditions that may otherwise be implied, including warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, to the extent such disclaimers are permitted by law.
We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
SECTION 20 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IRIS & DILL AND ITS AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS.
THE FOREGOING LIMITATIONS APPLY REGARDLESS OF WHETHER LIABILITY IS ALLEGED UNDER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY, TO THE EXTENT PERMITTED BY LAW.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some provisions of this section may not apply to you.
SECTION 21 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Iris & Dill and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal expenses arising from:
your material violation of these Terms;
your violation of applicable law;
your violation of another party’s rights; or
content you submit through the Services.
We will provide reasonable notice of an indemnifiable claim where required.
You agree to reasonably cooperate in the defense of such claims.
SECTION 22 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
Any unenforceable portion will be severed without affecting the validity and enforceability of the remaining provisions.
SECTION 23 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with the policies and operating rules posted on our website that are incorporated by reference, constitute the entire agreement between you and Iris & Dill concerning your use of the Services.
They supersede prior or contemporaneous communications, proposals, or agreements concerning the Services to the extent permitted by law.
SECTION 24 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights or obligations under these Terms in connection with a merger, acquisition, sale of assets, corporate restructuring, or other lawful business transaction, subject to applicable law.
SECTION 25 – GOVERNING LAW
These Terms and any separate agreements through which Iris & Dill provides Services to you are governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
To the extent permitted by law, you and Iris & Dill consent to the jurisdiction of the appropriate state or federal courts located in Minnesota for disputes arising from or relating to these Terms or the Services.
SECTION 26 – HEADINGS
Section headings are provided for convenience and organization only and do not affect the interpretation of these Terms.
SECTION 27 – CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We reserve the right to update or modify these Terms from time to time by posting the revised version on our website.
Where required by applicable law, we will provide notice of material changes.
Changes will become effective on the date stated in the updated Terms or accompanying notice.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
SECTION 28 – CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Iris & Dill
Email: hello@irisanddill.com
Mailing address:
Minneapolis, MN, United States